Technical Documenter (Klang Valley, Penang, Ipoh)

JOB KNOWLEDGE & REQUIRED SKILL SET

  • To design, create and maintain technical documentation – including user guides/manuals, system manuals, design specifications, online help and other project related documentation.
  • To discuss with the relevant team in understanding the requirement for the documentation.
  • To review the system or reference documentation for purpose of document writing.
  • To review project documentation to ensure the description, sentence constructions and grammar is correct.
  • Will take up role as project documents quality reviewer prior submission to client.
  • Will also facilitate deliverable quality review sessions with the client.

QUALIFICATIONS & RELATED EXPERIENCE

  • Degree in Computer Science/Information Technology or equivalent.
  • At least 5 years of working experience in the relevant field with exposure in researching, writing and editing technical copy for customer facing documentation.
  • Experience in understanding the business process, manual, specification of the projects and Ensure technical verbiage is easy to understand by the layperson.

ADDITIONAL SKILLS

  • Good analytical skills.
  • Good written and verbal communication skills.
  • Good coding & programming skills.
  • Good problem solving skills.